SMS Opt-In

Nitido Autoworks (Carrington, ND) sends text messages only to customers who ask for them, and only about their own service: booking confirmations, appointment reminders, quote approval links, invoices with a payment link, and a one-time review request after service. We do not send marketing or promotional texts.

How customers opt in

1. Online booking form. When a customer requests an appointment at nitidoautoworks.com/book (also the “Request your detail” button on every page), the form has three steps: choose a service, choose a date and time, and enter contact details. The final step asks for their mobile number and shows this checkbox, which is unchecked by default and optional:

A customer can book without checking the box. We record whether the box was checked and when.

After submitting, the customer sees: “Request pending. Your time is in review. We’ll review the vehicle and requested slot, then contact you to confirm.” If they checked the box, they also receive one text: “Thanks [first name]! Nitido Autoworks got your request for [service] on [day, date at time]. We’ll confirm shortly. Reply STOP to opt out.” If they did not check the box, no text is sent.

2. In person or by phone. When a customer books at the shop or by phone and gives their mobile number for appointment updates, we tell them they will receive appointment texts, that message and data rates may apply, and that they can reply STOP at any time.

What you’ll receive

• A confirmation when we receive your booking request
• A reminder the evening before your appointment
• A link to review and approve a quote, when you ask for one
• Your invoice with a secure card payment link
• One request for a review after your service

Message frequency varies with your appointments, usually 2 to 5 messages per visit. Message and data rates may apply.

Opting out and help

Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT) to any message to stop all texts. Reply START to resume. Reply HELP for help, or contact us at 701-650-9474 or travis@nitidoautoworks.com.

Carriers are not liable for delayed or undelivered messages. See our Terms and Privacy Policy.